When this happens, the fix is extraordinarily easy! Figure 1 : Follow these steps to refresh your Mail application. If your mailbox is constantly spinning and mail is not coming or going, it means IMAP is not syncing. In this case, try these steps:. First, close Mail. You can do this by either command-Q or click on Mail and selecting Quit. Then re-open the application by clicking on the stamp icon in your dock.
Next, confirm that your email settings are configured correctly. For more information, please read this article: Email setup for Apple Mail. Once you've confirmed that your account settings are correct, let's check your outgoing settings. Yes, this can occur when using IMAP. Please read this article for more information: Email set up for Apple Mail.
Figure 2 : The dreaded nested inboxes. In IMAP accounts, users have the option to specify their root folder for Mail accounts also known as the "IMAP Path Prefix" , which isolates folders the mail program uses from others in the user's account on the email server. When users have experimented with the prefix entry, some were able to fix the problem even though this has not been the case for others. Go to Mail's preferences and in the "Accounts" section select the problematic account.
Then go to the "Advanced" tab and change the field to the value given by the account provider. If the problem persists, users might try changing the case of the path prefix entry.
This could indicate the problem lies in how the Trash folder is being dealt with. As such, users might try toggling combinations of the options to "Move deleted messages to the Trash mailbox", and "Store deleted messages on the server", which are available in the "Mailbox Behaviors" tab in the "Accounts" preferences.
Hope Mac can give an official solution for this problem because sometimes we need rich text format! Embedding something you have added through 'add attachment' is unintuitive. For some file types, macOS displays the attachment inline with text, but in the case of high-resolution images, this can sometimes impact email readability. Skip to primary navigation Skip to content Skip to primary sidebar Skip to footer. This worked for me at first but now it is embedding jpgs and png files again and now it is squishing the embedded image.
Reset Mail's preferences The IMAP prefix settings are stored in the account settings in the preferences files for Mail, and if there is a corruption in the preference files that is preventing settings changes from working correctly, then this could be why the problems reoccur for some users. The Mail preferences file is called "com. Removing this file will require users to re-enter account information, but Mailbox setup and downloaded messages will all remain intact. If you are trying to investigate a specific email, please also include the following:.
Please make sure that the spelling, capitalization, and punctuation for the subject line and the sender and recipient are exactly correct. This is necessary for an accurate mail log search.
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Sign in Sign in Sign in corporate. Browse Search. Ask a question. User profile for user: Alex Pilkington Alex Pilkington. I have never had this issue before Any help on this would be great, as with my business I am unable to view stats in vital emails. More Less. All replies Drop Down menu. Loading page content. User profile for user: Neville Ward Neville Ward. I replaced the factory hard drive. I am able to see photos etc. The Quick Look window opens like it should, but it is empty.
Reply Helpful Thread reply - more options Link to this Post. Download the Everything works perfect again. It's meg download, but only took a few minutes. Anyone else having this issue at all? Thanks for your help though Neville. Only on one computer so far. Other snow leopard macs so far unaffected.
Any solutions found yet? Guess we will have to await an update. User profile for user: rennieinnis rennieinnis. Apple ID Speciality level out of ten: 0.
I have fiddled with the 'Display Remote Messages in HTML' preference, and for a second when I tick/un-tick that box I can see the image in Mail. It seems to be an issue with the current version of macOS. According to the 4 update description page, it fixes issues with displaying.
My business SEO emails come in and are unreadable on the laptop as they are made up of jpg attachments, which I have to view on my iPhone instead. I have re-installed the OS, looked around but still cannot figure why images won't display in the viewing window anymore Frustrating to say the least.
User profile for user: Stephen Cox Stephen Cox. And no "Load Images button in the banner of the message" as the help says.
Any ideas? User profile for user: xrob xrob. There has to be a corrupt preference file somewhere. It's something within my mail files as when I installed I have an old thread on these boards that never got to the bottom of it then, either.